At Handmade Hides, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website. Please read this policy carefully to understand our views and practices regarding your personal data.
1. Information We Collect
We collect various types of information from you when you interact with our website, including:
- Personal Information: This includes your name, email address, shipping address, billing information, phone number, and any other details necessary to process your orders or communicate with you.
- Payment Information: We collect payment details, such as credit card numbers or payment service provider details, to process transactions securely.
- Usage Data: We collect information on how you use our website, including pages viewed, time spent on the site, and any interactions with our content.
- Cookies: We use cookies to enhance your experience, such as remembering your preferences and improving site functionality. You can manage or disable cookies through your browser settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Processing: To fulfill orders, process payments, provide shipping updates, and deliver products to you.
- Customer Support: To respond to your inquiries, manage returns or exchanges, and provide assistance.
- Marketing and Communications: To send you promotional emails or newsletters (only with your consent), and updates on new products or special offers.
- Website Improvement: To analyze user behavior and improve our website’s functionality and user experience.
- Legal Obligations: To comply with any legal or regulatory requirements, such as preventing fraud or ensuring data security.
3. How We Protect Your Information
We take your privacy seriously and implement appropriate security measures to protect your personal data from unauthorized access, disclosure, or misuse. These measures include encryption, secure servers, and other up-to-date technical security practices.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with trusted third-party partners who help us process payments, ship orders, or manage our website. These service providers are obligated to keep your information confidential.
- Legal Compliance: If required by law or in response to valid legal processes, we may disclose your personal information to authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of the company, your data may be transferred to the new owners.
5. Your Rights
You have the following rights regarding your personal data:
- Access: You can request access to the personal data we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal data under certain circumstances.
- Withdrawal of Consent: You can withdraw your consent for receiving marketing communications at any time.
To exercise these rights, please contact us at the email address provided below.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities and preferences. This helps us provide a personalized shopping experience and improve our website. You can opt-out of certain tracking technologies through your browser settings.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please review this page periodically for the latest information on our privacy practices.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal data, please contact us at:
Email: support@handmadehides.com